Transforming into an AI-led innovation partner through proprietary technology

SANJAY PATODIA CEO & DIRECTOR, GALAXY OFFICE AUTOMATION PVT. LTD.

 

“We have identified three core pillars—Artificial Intelligence, Cybersecurity & Resilience, and Managed Services—to drive our next phase of growth. Cybersecurity & Resilience will be a significant growth area as organizations face AI-driven threats, expanding cloud environments, and regulatory requirements, creating opportunities in security modernization, managed SOC, and AIpowered operations. In Managed Services, customers are moving towards outcome-based models, where Galaxy brings 38 years of infrastructure expertise to simplify IT operations. Across Artificial Intelligence, we deliver capabilities spanning AI infrastructure, data ecosystems, AI operating systems, business use cases, and AI for IT through proprietary products like Auxhealium™ and Protaigo. Galaxy is transforming its business model from being primarily a technology solutions and services provider to becoming an AI-led technology and innovation partner. Our approach is built around creating value across the entire AI ecosystem, from AI infrastructure and hardware to data platforms, AI applications, and our own intellectual property. We are investing in AIready infrastructure, data platforms, and intelligent solutions while developing proprietary IP that addresses real enterprise challenges. Our solutions—Auxhealium, an AI-powered autonomous IT support platform, and Protaigo, an AI-powered platform unifying the entire IT stack—enable us to create differentiated, scalable, and outcome-driven offerings. We co-innovate with enterprise customers to move them from AI experimentation to practical enterprise adoption. Our objective is to build a sustainable AI ecosystem delivering measurable business outcomes while creating new recurring and scalable growth opportunities.”