
New Feature Marks Major Step Toward Seamless Urban Mobility and Public Transport Access in India.
In a major step toward transforming urban transit, Uber has partnered with ONDC (Open Network for Digital Commerce) to enable Delhi Metro ticket booking directly via the Uber app. This new feature allows users to book metro tickets on Uber, making commuting in the capital city more convenient than ever.
This initiative is part of Uber’s broader integration with ONDC, and it marks the company’s first public transport offering on India’s digital commerce network. The Uber Delhi Metro booking feature is now live and will soon be expanded to three more Indian cities by 2025.
Seamless Public Transport via Uber App
With this update, Delhi residents and travelers can now access Delhi Metro digital booking through the same app they use for ride-hailing. Users simply open the Uber app, navigate to the “Transit” section, and choose their metro route and ticket type. The feature streamlines urban mobility by integrating Uber Delhi public transport options into a unified platform.
This marks a major improvement for daily commuters and tourists alike, eliminating the need to toggle between apps or wait in ticket queues. The goal is to provide a digitally connected, end-to-end urban travel experience, especially in densely populated metros like Delhi.
A Transformational Partnership
The ONDC Uber partnership aims to create an open, inclusive, and interoperable digital mobility ecosystem across India. By joining ONDC, Uber aligns itself with the Indian government's vision to decentralize and democratize digital commerce, including transportation.
ONDC allows different service providers to operate on a shared platform, enabling features like Uber metro ticketing that are vendor-neutral and open to competition. Uber’s integration into this network helps broaden the scope of digital public transport services while allowing users to benefit from seamless interoperability.
Future Expansion: Beyond Metro Tickets
In addition to metro ticketing, Uber plans to launch B2B logistics services on ONDC. This will allow small businesses and enterprises to tap into Uber’s delivery network without needing their own vehicles or infrastructure. By doing so, Uber aims to offer reliable, last-mile connectivity solutions that enhance digital commerce and logistics across sectors.
This move positions Uber not just as a ride-hailing service but as a comprehensive digital mobility and logistics platform, contributing to India's rapidly evolving transport landscape.
As Uber continues to grow its presence in India, its collaboration with ONDC represents a strategic shift toward platform-based urban mobility. The expansion of features like Uber app metro tickets is expected to increase public transport adoption, especially as cities strive to reduce congestion and carbon emissions.
The partnership between Uber and ONDC could serve as a blueprint for future integrations of digital transport services in India, offering scalable solutions for both individuals and enterprises. With public and private sectors coming together through open platforms, the future of Indian mobility looks smarter, greener, and more accessible.
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