UPI Integration Nears Completion: Digital Payments to Be Accepted at All Post Offices Nationwide

Starting August 2025, post offices across India will begin accepting digital payments at their service counters. This move comes after the Department of Posts upgrades its IT systems to enable transactions using dynamic QR codes, aligning with India’s growing digital payment ecosystem.

Until now, post offices could not process digital payments because their systems were not connected to the Unified Payments Interface (UPI). However, a major IT update under the "IT 2.0" project is being rolled out to fix this issue. Once fully implemented, customers will be able to scan a QR code and pay for services such as mailing, parcel booking, and more—directly from their mobile phones.

A pilot test of the system has already been successfully conducted in Karnataka. The trial included QR-based bookings at the Mysore and Bagalkot head offices, along with several smaller branch offices. The results were positive and showed the system works well for digital transactions.

Earlier, the post office had tried using static QR codes at their counters to accept digital payments. However, technical glitches and complaints from users led to that system being discontinued.

With the new upgrade, the dynamic QR code system promises a smoother and more secure experience for customers. Once the rollout is completed nationwide by August, people across India will be able to make UPI-based payments easily at any post office. This step is part of a broader push by the Indian government to modernize public services and promote cashless transactions across the country.