Virtusa collaborates with Pegasystems

To help the healthcare companies to develop and manage innovative healthcare products, Virtusa Corporation has announced its collaboration with Pegasystems on implementations of its Product Composer System (PCS) framework. For the past several months, Virtusa developers have worked alongside Pega and its early adopter customers to help develop the latest version of PCS, and provide best practices implementation feedback.  Virtusa which is a Platinum Pegasystems Partner will be a key strategic partner as healthcare companies make the transition from claims-centricity to customer-centricity, enabling them to develop innovative healthcare products and drive customer satisfaction.

Frank Palermo, Senior Vice-President & Global Head of the Technology Solutions Group, Virtusa, said, “The healthcare industry is changing before our eyes, rapidly adopting new technologies to become more customer-centric. Pegasystems PCS is a flexible solution that will instantly make healthcare companies more responsive and competitive, and we look forward to helping them make this important transformation quickly and successfully.

Pega’s PCS framework simplifies and enhances product design and automates product approval, driving innovation, regulatory compliance and helping to accelerate time to market for healthcare offerings. It helps enhance organizations’ ability to fulfil product promises and achieve high net promoter scores, while bringing transparency, consistency and accuracy into important customer experience areas such as Service, Sales Enrollment, Authorizations and Claims, said Susan Taylor, Healthcare Business Line Leader, Pegasystems.

This partnership of Virtusa with Pegasystems is expected to put the company in an ideal position to not only help clients roll out PCS, but to create and implement innovative solutions that address the changing demands of the healthcare industry.