X faces Global Glitch, Cites Data Center Issues

X, the social media platform formerly known as Twitter, faced a major global outage on May 23, disrupting access to its app and website across several countries including the United States, United Kingdom, Germany, and Malaysia. The technical disruption began around 1 A.M. IST, with thousands of users reporting they were unable to load the X app, access their timelines, or browse the website.

According to Downdetector and real-time user feedback on Reddit and other platforms, this was a site-wide outage that left large portions of X's global user base temporarily cut off from the platform. In India, the impact was comparatively minor, with most services functioning normally except for sporadic DM (Direct Message) issues.

In a statement shared via its official X Support handle, the company acknowledged the problem as a “site-wide outage caused by data center issues.” Engineers are actively working to restore full functionality, though performance degradation continues in some regions, with users experiencing slow loading, feed errors, and app crashes.

The incident has reignited concerns around X's infrastructure resilience following major changes under Elon Musk’s ownership, including reported downsizing in operations and engineering teams. Critics and users alike took to other platforms to question the platform stability and demand better transparency during such incidents.

Although X has not shared specific technical details, experts speculate the issue may have involved server misconfiguration, overload, or failed data center redundancy. As of now, no estimated time of full resolution has been provided.

This marks one of the most significant service disruptions X has faced in recent months, highlighting the challenges social media giants face in maintaining reliable real-time services at scale. The #XDown and #TwitterDown hashtags quickly began trending, as frustrated users flooded third-party platforms with updates and memes.

While X assures that its team is working "as quickly as possible" to stabilize global operations, the event underscores the increasing need for robust server infrastructure, real-time communication during outages, and user trust restoration in an age of digital dependency.